Accessibility of communications services

The Ministry of Transport and Communications has drawn up an action programme for the promotion of accessibility in the information society, covering the years 2011-2015. The Ministry is involved in preparing a Disability Policy Programme and is engaged in EU cooperation.

What is accessibility?

Accessibility refers to the measures and devices which guarantee citizens the opportunity to work, study, pursue a hobby and participate irrespective of their age, gender, state of health, ethnic background and social, mental or physical capabilities.

Accessibility to communication services, such as telephone, television, radio and internet means that these devices and services are readily available and easy to use for as many people as possible.

Reviewing the accessibility requirements of services and devices is an established part of Finnish communications policy.

Accessibility and legislation

Finland's Constitution guarantees the inviolability of human dignity and the individual's freedom and rights, and promotes fairness in society. Questions of accessibility to television services are dealt with in more detail in the Act on Television and Radio Operations.

In addition, the European Union's framework directive on electronic communications, as well as the universal service directives, regulate questions of availability and accessibility related to certain communications services.